The Complaints Commission Site has been designed to provide you with different avenues to find information.

For example, you can find information by using one of the following organizational concepts:

Or, you may want help on these following topics:

On-site Visits

Scent-Free Working Environment

Kindly note that our office is a scent-free environment. We would, therefore, kindly ask that you refrain from wearing any scented products while attending our office (e.g., hair spray, scented body lotion, perfume, cologne, and after-shave lotion).

This measure is in place to respect those who have scent sensitivities in the workplace.

Reason for the On-site Visit

For a delivery

Contact the reception line at 613‑947‑5625 or if matters are pressing please contact the reception directly at 1‑800‑632‑0566.

Looking to drop off a complaint

Please note that an appointment will be required to drop off your complaint in-person. Please ensure to contact the reception line at 1‑800‑632‑0566 to arrange a time for drop-off. We ask that no items be dropped off without prior notice to the Commission as the Commission cannot guarantee the safeguarding of information if drop-off is completed without prior arrangements being made as outlined above. Ensure you have addressed the envelope to the MPCC Registry.

Attending a scheduled meeting

  1. Sign-in at the MPCC reception window clipboard.
  2. Sanitize your hands.
  3. Ring the doorbell for service.
  4. Before entering the office space, please sanitize your hands.

Social Media

The Military Police Complaints Commission of Canada uses a variety of social media platforms to deliver timely and reliable information about its programs, policies and latest achievements. Choose your preferred way to stay in touch!

  • Twitter is an online news and social networking site where people communicate in short messages called tweets.
  • LinkedIn is a business and employment-oriented online service primarily used for professional networking.
  • Facebook is a social networking website that allows registered users to create profiles and upload photos and video.

For all social media platforms you must first sign up. Once you have an active account:

  • search for MPCC Canada
  • click on our name to open the page
  • click on "follow" for Twitter and LinkedIn or “like” for Facebook

Alternate Formats

Most content is available in HTML format (like this page). Many documents are also available in an alternate format. To read the PDF version you need Adobe Acrobat 9 Pro (or later) on your system. Acrobat Reader is available from the Adobe website. If the Adobe download site is not accessible to you, you can download Acrobat Reader from an accessible page. If you choose not to use Acrobat Reader you can have the PDF file converted to HTML or ASCII text by using one of the conversion services offered by Adobe. To view the RTF version, use the document conversion features available in most modern word processing software, or use a file viewer capable of reading RTF.


This web site has been designed with a view to making the information accessible to all users, including persons with disabilities who use adaptive technologies to receive and disseminate information. We encourage accessible Internet site development and maintenance and invite your comments and suggestions for improvement of the accessibility of this site. Contact us by e-mail at or by telephone at 613-947-5625 (Toll free: 1-800-632-0566).

A conflict has been identified between Access keys previously recommended for use on Government of Canada sites and the proprietary assignment of Access keys in commercially available software, therefore Access keys are not being used.

Skip Navigation links are used mainly for use with assistive technologies such as screen readers, and PDAs (personal digital assistants). They allow readers to skip directly to the content or to a local sub menu. The Skip Navigation links are placed in the upper left hand corner of the screen. A white spacer image holds the link and the alternative text indicates how it works.


Javascript is used on the template for efficient use, but it is not required. If your browser supports scripting and you are experiencing difficulty, it is possible that your browser has scripting disabled.


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